Privacy Statement

When you use our services (category a)

a) To conclude and perform agreements
When your company purchases a service from us as a customer, we process your company data for administrative purposes, such as sending invoices. If you are a sole proprietor, your business records may include personal information (if you have offices at your home address, for example).
We also process personal data from you, your employees or associates to enable them to use our service, for example, to allow them to log in to our online services or when our customer service representatives are speaking to you or them.

For this purpose, we process contact data of our customers, such as address, phone number and e-mail address, and personal data of our users, such as name and IP address. We limit ourselves to information necessary to properly perform our agreement to the satisfaction of you, the customer.

We perform this processing on the basis of “performance of contract.

In some cases, we also process customer data to comply with laws and regulations, such as tax laws. In these cases, we may need to disclose your personal data to government agencies or regulatory authorities.

We then do so on the basis of “legal obligation.

(b) To monitor the use of our services.
We also process personal data to monitor the use of our services. We do so partly to use that information to make our online services work even better and to offer you certain new features of our services, but also to record total usage, for example, to calculate fees due based on that information.

For this purpose, we process personal data automatically generated by the functionalities you have used on our website and the technical data of your device, such as the IP address, the Internet browser you use, the pages you have visited on our website, your click and surfing behavior and length of your sessions.

We do this processing on the basis of “legitimate interest. This is because the use of personal data as described above is necessary to provide and protect the best possible service to our customers and users. In doing so, we have taken various measures to prevent the invasion of our users’ privacy as much as possible and, where unavoidable, to limit this impact, such as those described below in this Privacy Statement.

The AVG provides data subjects with a number of rights.

• Information and inspection
  You can see what personal data we process about you and we can explain for what purpose NextBI does so.
• Change
  If the personal information NextBI has registered about you is incorrect and you wish to update it, you may make it known via the above phone number or email address.
• Oblivion
  You have the right to have us delete the personal data we hold about you. We may then still need to process that data for other purposes such as administration or exclusion.
• Restriction
  If you believe NextBI is processing personal data unlawfully or improperly, you can have that processing restricted. You have the right to stop (temporarily) the processing of your personal data.
• Objection (opposition)
  You may object to the processing of your personal data. If it is marketing or CRM, we will terminate that processing of your personal data as soon as possible.
• Portability
  If you wish to have your personal data transferred, you may submit a request to NextBI to do so.
• Automated decision-making
  The right to have your data excluded from automated individual decision-making. In other words, the right to a human eye in decision-making.

To invoke your right to access, rectification, deletion, restriction, objection or data portability, please contact us at +31(0)88-028 38 00 or by email at gegevensbescherming@nextbi.nl. For proper processing, please attach a copy of your valid ID and an excerpt from the Chamber of Commerce of your organization or the organization where you work. With the government’s KopieID app, you can easily make a secure copy of your ID and NextBI does not need to process any additional personal data, such as a BSN, from you.

In addition to the above rights, you also have the right to withdraw your consent to the processing of your personal data at any time.

Naturally, we are committed to ensuring that the data we process about you is accurate. If you identify any data that is incorrect, we would of course like to hear about it at gegevensbescherming@nextbi.nl.

Do you have a complaint about the use of your personal data? If so, you can also file this complaint with the Personal Data Authority (AP).

If you wish to unsubscribe from our email newsletter, you may do so via the unsubscribe link found in the newsletter as well as in its web version. In addition, you can send your deregistration request to gegevensbescherming@netxbi.nl or by phone at +31(0)88-028 38 00.

As regards the personal data that our customers provide to us or record in our online services, NextBI should be regarded as a processor and the customer as a data controller within the meaning of the AVG.

Under the AVG, controllers and processors must enter into a written agreement that governs the processor’s processing of personal data in accordance with the requirements of the AVG. This agreement is otherwise free of form. NextBI has chosen to incorporate this processor agreement in full into its General Terms and Conditions which apply to all deliveries of our services. By accepting the Terms and Conditions, our customers also agree to the contents of the processor agreement. The content of the processor agreement we enter into with our customers for services can be found here.

In situations where there are industry-specific requirements for the processor agreement that are not included in our Appendix Processor Agreement, an individual processor agreement can be drafted. To this end, the FG may be contacted at gegevensbescherming@nextbi.nl.

NextBI is a member of the Association for Business B2B Information (VVZBI). Together, we ensure legal certainty in economic life. As an association, we have a Privacy Code of Conduct to which we and other members fully confirm.