When you use our services (category a)
a) To conclude and perform agreements
When your company purchases a service from us as a customer, we process your company data for administrative purposes, such as sending invoices. If you are a sole proprietor, your business records may include personal information (if you have offices at your home address, for example).
We also process personal data from you, your employees or associates to enable them to use our service, for example, to allow them to log in to our online services or when our customer service representatives are speaking to you or them.
For this purpose, we process contact data of our customers, such as address, phone number and e-mail address, and personal data of our users, such as name and IP address. We limit ourselves to information necessary to properly perform our agreement to the satisfaction of you, the customer.
We perform this processing on the basis of “performance of contract.
In some cases, we also process customer data to comply with laws and regulations, such as tax laws. In these cases, we may need to disclose your personal data to government agencies or regulatory authorities.
We then do so on the basis of “legal obligation.
(b) To monitor the use of our services.
We also process personal data to monitor the use of our services. We do so partly to use that information to make our online services work even better and to offer you certain new features of our services, but also to record total usage, for example, to calculate fees due based on that information.
For this purpose, we process personal data automatically generated by the functionalities you have used on our website and the technical data of your device, such as the IP address, the Internet browser you use, the pages you have visited on our website, your click and surfing behavior and length of your sessions.
We do this processing on the basis of “legitimate interest. This is because the use of personal data as described above is necessary to provide and protect the best possible service to our customers and users. In doing so, we have taken various measures to prevent the invasion of our users’ privacy as much as possible and, where unavoidable, to limit this impact, such as those described below in this Privacy Statement.